ARTICLE 1: GENERAL
NOMADCHIK is a simplified joint stock company with capital of 20,000 euros, whose head office is located at 34 rue Joseph Bertrand, 78220 Viroflay, RCS Versailles 832 453 104.
These general conditions of sale govern all relations between the company NOMADCHIK (hereinafter referred to as “We”) and customers (hereinafter referred to as “You”) using its website “www.nomadchik.fr” (hereinafter referred to as “the site”) to purchase Nomadchik products.
Any order placed on the Website requires that:
You acknowledge that you are acting as an individual consumer, that is to say a natural person acquiring our products as part of an activity which is not commercial, liberal, industrial or artisanal. Any resale of our products outside our networks, in particular on websites, may be likely to incur your civil and, where applicable, criminal liability.
you acknowledge that you have full capacity to commit to these general conditions of sale when you place orders on the Site.
you accept beforehand and without reservation the General Conditions of Sale in their entirety. If you disagree with the terms and conditions of the General Conditions of Sale, you must not use the site.
We reserve the right to adapt or modify these General Conditions of Sale at any time and without notice, the adaptations or modifications then being applicable to all orders subsequent to these adaptations or modifications.
In the event of modification, the General Conditions of Sale applicable to your order are those which were online, and which you accepted on the day of placing your Order.
The products governed by these General Conditions are those which appear on the site. They are offered while stocks last. Their characteristics are detailed with the greatest possible accuracy in the product sheets. However, it is possible that errors may appear on the Site, which you acknowledge and accept.
All prices are indicated in euros (€), VAT included and excluding delivery costs, customs fees and other taxes which remain your responsibility, unless stated otherwise or in special conditions.
The prices indicated take into account the VAT applicable on the day of the order. If the VAT rate were to be modified, it would automatically be reflected in the price of the items.
We reserve the right to change prices at any time. The products will be invoiced based on the prices in effect at the time the order is placed. However, in the event of a price error (clearly derisory price compared to the real value of the Product), we may cancel validated orders. This measure remains exceptional.
1.4 Validity of offers
The offers presented on the Site are valid as long as they are accessible on the Site. In the event of receipt of an order for which a product proves to be unavailable at the time of delivery, we undertake to notify you as quickly as possible and to offer you a new delivery date or a refund within a maximum period of time. 2 days after ordering.
ARTICLE 2: PLACING THE ORDER
2.1 CUSTOMER IDENTIFIER AND ACCOUNT
To place an order, you must identify yourself on the site using an email address and a password. When you first identify yourself, we invite you to choose these identification elements and provide the information necessary for the successful delivery of your orders. We recommend that you be careful when entering this information: in the event of an error, we will not be able to guarantee an optimal purchasing experience.
In order to make registration or connection to the Site easier and faster, we also offer you the possibility of automatically pre-filling the registration form using the "Facebook Connect" option.
If you lose your password, you can click on a “forgot your password?” link. » and enter your email address. You will receive a link by email to reset a new password once your email address is recognized.
2.2 REGISTRATION OF THE ORDER
Online orders are made exclusively through our site. You select the items that interest you, by clicking on the “Add to cart” button. present on each product sheet.
All products ordered on the Site are the subject of a summary (your basket). To confirm your order, you select the delivery method, the delivery address and you proceed to payment. NB: we do not make any deliveries to hotels or post office boxes.
2.3 PAYMENT OF THE ORDER
Payment for orders is made by credit card (Visa, CB, Mastercard) or Paypal via our Stripe. For security reasons:
The payment data you enter is encrypted (SSL encryption) to circulate in complete security and confidentiality, and sent directly to Stripe's servers.
No payment data is stored on our servers.
We reserve the right to carry out checks to combat fraudulent practices, and to ask you for any documents necessary to prove your identity or your delivery address. In this case, your order remains blocked until we have received the requested documents and carried out the checks.
Payment of the price of the products makes the order final and entails full acceptance of these general conditions of sale.
Your account is debited for the amount of your order when we ship your order.
ARTICLE 3: DELIVERY
Once you have validated your payment,
you can follow the progress of your order in your customer area
we confirm that your order has been taken into account within 24 hours by email, in which we summarize the list of products ordered, the assigned order number, the amount of the order and the delivery terms that you have chosen.
We are committed to shipping your order within the timeframe announced when placing the order. If it turns out that we cannot keep our commitment, we will contact you within 24 hours maximum to inform you and find a solution with you.
As soon as we have delivered your order to our carrier, we send you a second email containing the tracking number of the package, a link allowing you to consult in real time the delivery of the package on the carrier's website, and the terms of delivery. delivery.
We ship orders to the delivery address indicated when you placed your order on the site and the terms you selected, using the services of carriers that we have retained for the overall quality of their services.
The delivery times indicated on the site were communicated to us by these carriers and correspond to the average times observed. We will not be held responsible in the event of late delivery, but we undertake to do everything possible to compensate for any possible shortcomings by carriers.
ARTICLE 4: NON-CONFORMITY, EXCHANGE AND WITHDRAWAL
In the event of an anomaly regarding delivery, that is to say in the event of defective or non-compliant items in kind (color reference error), we invite you to contact us within a maximum period of 14 days from from delivery so that we can make an exchange or refund.
If you wish to partially or completely return your order, you have 30 calendar days from receipt of the items to return your order to us. To do this, simply fill in the return slip found in the box with your order,
We will not accept returns received with us more than 30 calendar days after the items were delivered.
For any order placed between November 15 and December 23, we will accept returns until January 23.
ARTICLE 5: INTELLECTUAL PROPERTY
All elements present on the Site - such as images, texts, sounds, videos, graphic charter, software, database - are protected by copyright, trademarks and patents. By connecting to the Site, you agree not to copy, translate, represent, modify, adapt or download all or part of its content, without prior and express authorization from us.
ARTICLE 6: PERSONAL DATA
You are informed that, during your browsing and as part of the order, we may collect and process personal data.
This processing is the subject of a declaration to the Commission Nationale Informatique et Libertés in application of law n°78-17 of January 6, 1978.
The recipients of the personal data thus collected will be, in addition to the Nomadchik teams, the partners we use to process and deliver orders and marketing partners. The use of this data allows us to send you your orders and improve the purchasing experience that we wish to offer you.
You have the right to access, modify and oppose your personal data. To exercise this right, simply contact us using the method of your choice, and we will make the requested changes within a maximum of 10 days.
ARTICLE 7: CASE OF FORCE MAJEURE
The performance of all or part of our obligations will be suspended in all cases of force majeure, linked to irresistible, unforeseeable and external circumstances. Cases of recognized disasters or bad weather, strikes by logistics providers, or any other event likely to disrupt the smooth movement of goods and IT flows are considered to be force majeure.
ARTICLE 8: APPLICABLE LAW AND DISPUTES
These general conditions of sale are subject to French law.
In the event of a dispute, an amicable solution will be sought as a priority before any legal action. To this end, we kindly ask you to contact us in the manner of your choice.
In the absence of an amicable solution, any legal action will be brought before the competent courts.
ARTICLE 9: CONTACT
Publication manager: email contact: firstname.lastname@example.org
Customer manager: email@example.com